Retail Assistant Manager (Gosport) at Cancer Research UK

Endless pre-loved items. A talented team. One clear purpose.

Retail Assistant Manager

• Salary: £12.07 – £14.06 per hour plus benefits
• Reports to: Shop Manager
• Department: Trading
• Contract: Permanent
• Working Hours: Part-time, 15 hours per week
• Location: Gosport
• Closing Date: 6th December 2024, 23:55
  Please note: This role may close earlier if a high volume of applications is received or once a suitable candidate is identified.

Internal Title: Assistant Shop Manager

Eligibility: Applicants must be eligible to work in the UK. Cancer Research UK is unable to provide visa sponsorship for this role.

About Cancer Research UK

At Cancer Research UK, our mission is to beat cancer.

We are driven professionals who work with purpose, striving to make progress every day. To accelerate our goals, we need talented individuals who share our vision—someone like you.

We are seeking a motivated Assistant Shop Manager to join our trading team. In this role, you will act as an ambassador for Cancer Research UK, working alongside the Shop Manager and the wider team to maximise income through effective use of people, resources, and stock.

You’ll be part of a dedicated team all united by the goal of beating cancer.

Key Responsibilities

• Support the Shop Manager in guiding, inspiring, and engaging a diverse team of paid staff and volunteers.
• Assist with the commercial operations of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales, and income.
• Lead by example, delivering excellent customer and supporter service.
• Collaborate with the Shop Manager to achieve key targets related to donated stock, cash, gift aid, average selling price, sell-through rates, and stock processing.
• Build and maintain relationships within the local community and with other Cancer Research UK colleagues.
• Work with the Shop Manager to organise and execute creative fundraising events in-store to meet fundraising targets.
• Ensure compliance with health and safety, safeguarding, security, administration, and HR policies.
• Deputise for the Shop Manager during their absence.
• Perform manual handling and physical activities as part of the daily responsibilities.

What Are We Looking For?

• A good understanding of what constitutes excellent customer service.
• Experience working in a dynamic and vibrant environment.
• Adaptability to handle changing situations and the ability to work effectively independently.
• Commercial awareness and understanding of retail operations.
• Strong communication and relationship-building skills.
• Flexibility to work on a rota basis to meet the store’s needs, while respecting work-life balance.

[Download the full role profile]

What Will You Gain?

At Cancer Research UK, we ensure our employees feel supported through a generous salary and benefits package, personal and professional development opportunities, and access to high-quality tools, policies, and processes to perform effectively.

Benefits include:

• A substantial retirement plan.
• Generous and flexible leave allowances.
• Discounts on travel, technology, gym memberships, and more.
• Confidential wellbeing support via the Retail Trust.

Application Process

We operate an anonymised shortlisting process to ensure fairness and inclusivity. While CVs are required, they will only be reviewed if you are shortlisted for an interview. Instead, we ask that you complete the work history section of the online application form to allow for a quick, fair, and objective assessment.

Please note: Due to the nature of this role, any offer of employment will be subject to a satisfactory basic DBS check.

For more information about this role, contact recruitment@cancer.org.uk.

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Our Commitment to Inclusion

At Cancer Research UK, we aim to create an organisation where everyone feels they belong, benefits from, and actively participates in our work. We welcome applications from all backgrounds and cultures, particularly from underrepresented groups such as ethnic minority communities.

We strive to support all candidates throughout the application and interview process and in their roles. If you require any adjustments or have concerns, please contact us at recruitment@cancer.org.uk or call 020 3469 8400 as soon as possible.

Please note: To protect young individuals from health and safety risks, we cannot recruit anyone under the age of 18.