Staff Partners Business

Medical Receptionist/Administrator

Job Description

Medical Receptionist / Administrator – Temporary to Permanent

Immediate Start | £13.68 per hour

We are currently recruiting on behalf of a friendly and well-established GP practice in the South Shields area and surrounding locations. This is a fantastic opportunity for an experienced Medical Receptionist or Administrator to join the team on a full-time, ongoing temporary basis, with the potential for a permanent position following a successful trial period.

The ideal candidate will be confident, organised, and able to start immediately. Previous experience working within a GP practice and a good working knowledge of EMIS or SystmOne are essential for this role.

Key Responsibilities

  • Welcome patients and visitors in a professional, friendly, and courteous manner

  • Manage appointment bookings and maintain an accurate and efficient diary system

  • Answer telephone calls, emails, and general enquiries promptly and appropriately

  • Maintain accurate patient records in line with confidentiality and data protection standards

  • Process patient registrations, insurance forms, and relevant documentation

  • Support day-to-day administrative duties including filing, scanning, and data entry

  • Liaise with clinical staff to ensure smooth patient flow and effective service delivery

Essential Requirements

  • Previous experience working as a Medical Receptionist or within a GP practice

  • Strong working knowledge of EMIS or SystmOne

  • Excellent communication and customer service skills

  • Strong organisational skills with excellent attention to detail

  • Confident IT skills and experience using electronic patient record systems

  • Ability to work efficiently in a fast-paced healthcare environment

Contract Details

  • Temporary to permanent opportunity

  • Full-time hours

  • Immediate start available

  • On-site role

If you are a motivated and reliable professional with a passion for supporting high-quality patient care through effective administrative work, we would love to hear from you.

Job Details

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