Customer Contact Centre Officer

Remote / Unspecified
£25,000 - £29,999 year
Posted June 25, 2026
📍 Accrington💰 £25,000 – £29,999 per year🕐 Full Time🏷 Customer ServicesVia Adzuna
🏢 Hyndburn Borough Council
📍 LocationAccrington
💰 Salary£25,000 – £29,999 per year
🕐 HoursFull Time
🏷 SectorCustomer Services
📅 Posted2026-06-25

About this Role

Based at our Broadway Offices in Accrington, our Customer Contact team is responsible for 150,000 customers a year by telephone, email, web and in person. We provide a first-rate service to everyone in the Borough and we would like you to join our team. We want you to help us to build upon the already successful customer services delivered through our Customer Contact Centre and Hyndburn’s status as an excellent council. We are recruiting for Contact Centre Officers to deliver information and g…

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✅ Typical Requirements for this Role

  • Relevant experience or qualifications in Customer Services
  • Ability to work in or commute to Accrington
  • Availability for Full Time hours
  • Right to work in the United Kingdom
  • Strong communication and interpersonal skills

📌 About Customer Services Jobs in the UK

Customer service roles are available across every UK sector. Entry-level positions offer clear progression routes to team leader and management.

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