Interim Business Systems Manager
📍 London (Hybrid)💰 £66,513 per year📋 Fixed Term (12 months)🕐 Full Time🏷 IT JobsVia CharityJob
🏢 Crisis UK
| 📍 Location | London (Hybrid) |
| 💰 Salary | £66,513 per year |
| 🕐 Hours | Full Time |
| 📋 Contract | Fixed Term (12 months) |
| 🏷 Sector | IT Jobs |
About this Role
Crisis, the national charity for people experiencing homelessness, is recruiting an Interim Business Systems Manager on a 12-month fixed-term contract to support its CRM Transformation programme. Crisis is migrating to Microsoft Dynamics 365 underpinned by a Modern Data Platform, and the next nine to twelve months are critical as the new platform enters live operation. You will sit at the centre of this transition, collaborating with product owners, developers, suppliers and business stakeholders to make the handover from programme delivery to business-as-usual a success. Coaching and developing Product Owners is at the heart of the role, helping them own their backlogs, prioritise with clarity and bring well-formed decisions forward, alongside embedding consistent development practices. You will also lead key transition deliverables including the rebuild of Apteco FastStats, and provide governance, oversight and transition planning for the Christmas systems cycle. Crisis is looking for demonstrable experience leading technology teams through significant change, strong working knowledge of Dynamics 365 or similar enterprise CRM platforms, a grounding in service management principles such as ITIL, and strong stakeholder management skills. Benefits include an 8.5% employer pension contribution, 28 days annual leave rising to 31, interest-free loans, enhanced parental pay and flexible working.
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