Endless pre-loved treasures. A skilled team. One unified mission.
Retail Assistant Manager
Salary: £12.07 – £14.06 per hour
Reports to: Shop Manager
Department: Trading
Contract Type: Permanent
Working Hours: Part-time, 15 hours per week
Location: Kenilworth
Closing Date: 8th December 2024 at 11:55 PM
Please note: Applications may close sooner if we receive a large number of submissions or once the ideal candidate is identified.
Eligibility to work in the UK is required for this role. Cancer Research UK cannot provide visa sponsorship for this position.
Internal Job Title: Assistant Shop Manager
At Cancer Research UK, our mission is clear: to defeat cancer.
We are a team of dedicated professionals, striving daily to achieve our goal. But to make even greater strides, we need talented individuals who share our vision—people like you.
We’re seeking a driven Assistant Shop Manager to become part of our trading team. You’ll play a vital role in supporting the Shop Manager and your team, maximizing revenue by efficiently managing people, resources, and stock.
In a dynamic, energetic environment, you’ll encounter something new every day—be it the latest high street trends, engaging with local communities, or uncovering new talents within yourself.
You’ll also work alongside people as committed to defeating cancer as you are.
What will I be doing?
- Assisting the Shop Manager in inspiring and leading a diverse team of staff and volunteers.
- Supporting the commercial aspects of the store, including merchandising, stock management, shop standards, sales, and income.
- Leading by example and delivering exceptional customer and supporter service.
- Collaborating with the Shop Manager to meet targets for donated stock, cash income, gift aid, average selling price, sell-through rate, and stock processing.
- Building relationships with the local community and Cancer Research UK colleagues.
- Helping to plan and execute creative fundraising events in your store to meet fundraising goals.
- Ensuring compliance with health and safety regulations, safeguarding policies, and HR guidelines.
- Stepping in for the Shop Manager during their absence.
What skills are you looking for?
- A solid understanding of excellent customer service practices.
- Experience working in a dynamic and fast-paced environment.
- Flexibility to adapt to changing circumstances, including the ability to work independently.
- A strong sense of commercial awareness.
- Excellent communication skills and the ability to build relationships.
- Ideally, prior experience as a supervisor and/or knowledge of retail and fashion.
[Download the full role profile]
What will I gain?
Every member of our team contributes to the fight against cancer, and that’s a powerful achievement.
In return, we offer a competitive benefits package, ample opportunities for professional and personal development, and the tools, policies, and processes needed to excel in your role.
Our benefits include:
- A generous retirement plan.
- Flexible and extensive leave allowance.
- Discounts on a wide range of products and services, including travel, technology, and gym memberships.
Our work—from groundbreaking research to influencing public policy—is reshaping the world. Being part of our team is truly inspiring.
How do I apply?
To ensure fairness, we use an anonymized shortlisting process. While CVs are required for all applications, they will not be reviewed until candidates are invited to interview. Instead, we ask that you complete the work history section of the online application form, allowing us to assess your qualifications quickly and objectively.
Our retail teams operate on a rota system to ensure coverage. While some flexibility is necessary to meet business needs, we respect that you have a life outside of work too.
Due to the nature of this role, employment is contingent on passing a basic DBS check.
Learn more about our incredible retail teams on our website.
For more information about this opportunity, please visit our website or contact us at recruitment@cancer.org.uk.
Stay updated on our work and careers by following us on LinkedIn, Facebook, Instagram, Twitter, and YouTube.
Our vision is to create an inclusive charity where everyone feels a sense of belonging and benefits from and contributes to our mission. We strongly encourage applications from individuals of all backgrounds and cultures, particularly those from ethnic minority communities, as they are currently underrepresented within our workforce.
We aim to support every candidate in performing at their best throughout the recruitment process and beyond. If you have any concerns or require adjustments to facilitate this, please contact us at recruitment@cancer.org.uk or call 020 3469 8400 as soon as possible.
Please note: We cannot employ individuals under 18 years old due to health and safety and safeguarding considerations.
